Privacy Policy

1Introduction

MDJ Roofing & Construction LLC, doing business as MDJ Roofing and Construction ("MDJ," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit mdjroofing.com (the "Site"), request an estimate, book a roof inspection, call or text us, or hire us for roofing work.

By using the Site or our services, you agree to this Privacy Policy.

2Information We Collect

A. Information you give us

• Contact details: first and last name, mobile phone number, email address and property address.
• Project details: the service you need, notes about your roof, photos you send, and your insurance claim details if you share them.
• Appointment details: the inspection time you choose.
• Communications: calls, text messages and emails with us.

B. Information collected automatically

• IP address, browser and device type, and the page or ad that referred you, including advertising click identifiers.
• Cookies and similar tools used by the Site, our scheduling calendar and our advertising partners. You can block or delete cookies in your browser.

3How We Use Your Information

• Schedule, confirm and remind you about roof inspections and appointments.
• Prepare estimates and perform roofing work.
• Respond to your questions by phone, text or email.
• Send text messages you have agreed to receive, as described in Section 5.
• Measure which pages and ads bring in requests, and improve the Site.
• Prevent fraud and meet legal obligations.

4Sharing and Disclosure

We share information only as needed to run our business: with service providers that work on our behalf (our customer relationship, scheduling and text messaging platform, phone carriers, website host and analytics tools), with your insurance company or adjuster when you ask us to help with a claim, when required by law, and in connection with a sale or merger of our business under the same protections.

5Text Messaging and Mobile Information

If you opt in, you will receive text messages from MDJ Roofing and Construction through our MDJ Roofing Appointments and Updates program. These include estimate request follow-up, inspection scheduling, appointment confirmations and reminders, and project updates, and, only if you separately opt in, occasional marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also call (404) 405-5701.

6Your Rights and Choices

• Ask to see, correct or delete the personal information we hold about you.
• Opt out of text messages at any time by replying STOP.
• Opt out of marketing emails using the unsubscribe link.

To make a request, call or text (404) 405-5701. We will verify your identity before acting on it.

7Data Retention

We keep personal information only as long as needed for the purposes in this policy, including warranty and project records, and to meet legal and tax obligations. Records of text message consent and opt-outs are kept as long as needed to show compliance.

8Security

We use reasonable administrative, technical and physical safeguards and reputable service providers to protect your information. No method of transmission or storage is completely secure.

9Children's Privacy

The Site and our services are intended for adults 18 and older. We do not knowingly collect information from children.

10Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a new "Last updated" date.

11Contact Us